Returns & Exchanges

At The Whiskey Library, we take pride in our curated selection of spirits; however, due to the consumable nature of our products, returns are typically restricted to damaged or incorrect shipments. We are committed to ensuring your collection arrives in pristine condition and will work quickly to resolve any delivery issues.

Return Process

• 1.
  Inspect Your Delivery

  Upon arrival, carefully examine your package for any signs of leakage, breakage, or incorrect labeling before opening the seal.

• 2.
  Document the Issue

  If you discover a defect, take clear photographs of the bottle, the packaging, and the shipping label to assist with our quality control review.

• 3.
  Contact Our Curators

  Email our support team within 48 hours of delivery with your order number and the documentation of the damage to initiate a claim.

• 4.
  Receive Resolution

  Once your claim is approved, we will provide a prepaid return label for the defective item and issue a full refund or ship a replacement bottle immediately.